Leather Bag Repair

The Bridge bags are a symbol of timeless elegance and Tuscan craftsmanship. Over the years, even the finest accessories may require special care: that’s why we offer a dedicated service for those who wish to repair their leather bags while preserving their original charm.

Choosing The Bridge repair service means embracing a philosophy that stands apart from fast fashion and the “disposable” mentality. Every handcrafted intervention extends the product’s lifespan, respecting the fine materials and reducing environmental impact. Our leather bag repair service is entrusted to skilled artisans—guardians of traditional techniques—capable of restoring new life to your most beloved accessories.

Repairing leather bag handles

Handles are among the most stressed and wear-prone parts. Thanks to our service, it is possible to repair leather bag handles using traditional techniques and high quality materials. The goal is to restore strength and comfort without altering the accessory’s original aesthetics.

Other restoration and maintenance services

Beyond handles, we also repair stitching, linings, zippers, buckles, and closures. In our workshops, every leather bag repair is performed with the same mastery and attention that define our artisanal expertise. Please note that all leather parts with a factory defect are replaced, not repaired, while signs of normal wear—such as scratches, faded edges, or abrasions—are not covered by warranty.

Warranty and out-of-warranty repairs

• Within the first two years after purchase: Every The Bridge bag is covered by warranty. For purchases made through our official website, customers can contact us by sending photos of the defect. Once authorized, the product is sent to our authorized service center. For purchases made at a retailer or physical store, the process is handled directly through that channel. Note that damage caused by normal wear is not covered by warranty.
• After two years: We also carry out out-of-warranty repairs. In these cases, the customer is directed to one of our partner repair centers, which provide an estimate and manage the repair independently. This way, every The Bridge product can continue to live and be used for many years.

Repair times

Each repair reflects the knowledge and mastery of our artisans. Processing times-about 40 working days—mirror the care and attention we dedicate to each detail to restore the product’s authentic beauty.

In some cases, timing may vary depending on the availability of materials or components, always respecting our standards of quality and tradition.

The Bridge repair service in major Italian cities and Across Europe

Our leather bag repair service for The Bridge products is available not only in major Italian cities but also through several affiliated centers across Europe. In Italy, we offer both in-warranty and out-of-warranty repairs in cities such as Milan, Florence, Bologna, Palermo, Bergamo, and Turin – the latter being a long-standing reference point for authorized assistance.

Across Europe, you can rely on certified partners located in Germany, Austria , Switzerland, Belgium and the Netherlands, Sweden and the UK.

With The Bridge, every repair is a gesture of care: restoring your leather bag means preserving its story and returning its original beauty, with the same passion with which it was created.

The Bridge Repairs

Relying on The Bridge repair service means trusting the same expertise and passion that have always distinguished our artisans. A The Bridge bag is not an accessory to be replaced at the first imperfection, but a travel companion to be cherished and passed down from generation to generation. Through our dedicated leather bag repair service, your accessories return to tell stories of style and authenticity, extending their life cycle in a sustainable way.

FAQ

Can a bag by The Bridge be repaired under warranty?

Yes, within 2 years of purchase, if the defect is recognized as a factory defect, through our authorized center in Turin.

Can out-of-warranty bags be repaired?

Of course: you’ll be directed to partner centers that provide an estimate and manage the repair.

Which defects are not covered by warranty?

Natural wear (scratches, discoloration, worn edges) is not covered but can be treated out of warranty.

What types of repairs are performed?

Repairs of closures, buckles, zippers, and seams; for leather defects, only replacement is possible.

How long does a leather bag repair take?

On average, 40 working days, unless accessory supply delays occur.

Where can The Bridge bags be repaired?

We collaborate with trusted repair centers in major Italian cities such as Milan, Florence, Bologna, Palermo, Bergamo, and Turin. Additionally, we work with certified partners across Europe, including in Germany, Austria, Switzerland, Belgium, the Netherlands, Sweden and the UK.

How to request a repair?

• Online purchase: contact us with photos of the defect—we’ll guide you.
• Purchase in store or from a retailer: contact the point of sale directly.